NeurOptimal Home Unit Set Up

Learn how to Set up the NeurOptimal System at Home

Scroll down for videos on how to set up the neurofeedback machine, EEG Sensors at home and training tips. Read also a detailed explanation on what happens in a NeurOptimal session.

Click here to watch a video on what’s included in your NeurOptimal rental package and read a Q&A.

Interested in renting a neurofeedback home unit?

Request a rental today! >

1. How to Track Your Progress

Download and Fill Out a Checklist Form before Starting!

We strongly recommend all renters fill out our Checklist Form prior to starting and then again, after every 8 sessions. For example, when clients see their rate of 10 for "Feel Anxious" turn into a 4 (10 being worst), they know the training is doing something good for them.


Checklist Form

2. set up the neurofeedback equipment at home

PLEASE NOTE: As a Neurofeedback Training Co. renter, you’ll get a printed step-by-step manual with your neurofeedback package. Your rental manager will also be available via email or Skype if necessary to guide you through your first session.

Here’s a review from one of our current renters: "Ellie has used the machine twice and it’s helping tremendously already! Whomever made the instructions, did an incredible job. They are very helpful. Thanks so much for all of your help!”

Neurofeedback Training Co. Manual: How to Start a Session

Before your first session, you will need…

  • Your own headphones (no bluetooth or noise canceling headphones). Or stream the sound through the system

  • Your Wi-fi login information. Please make sure to connect the system to wi-fi once per week. With the new NeurOptimal 3.0 software, a high-speed internet connection is now needed for the system to work properly. It’s recommended to connect your system to wi-fi at your first session and every 7 days for automatic software updates. Please check your printed manual of a more detailed step-by-step guide on how to connect to your internet.

  • Please note: The primary feedback is via audio, as long as you have the sensors placed, hear the skips/gaps in music and see that the timer in the small Vault window is counting down from 33 minutes -- it is working. If you don't see the screen saver images or charts-- don't worry! There is absolutely no need to watch the screen while in session. Instead, try to relax; close your eyes, sleep, read a book or magazine, talk, draw, play a game etc... The system and your brain/central nervous system will do all the work. Watch what happens in a session >

  • Wet-wipes or paper towel. To clean the sensors afterwards.

Click on the image below to watch a video on how to start a session. (6 min.)


Training Tips!

  • Make sure to start up tablet and program before adding the sensors to make sure it’s working properly. If the program needs a software update which happens at start it can take between 1 - 5 minutes and a reboot is recommended after an update. Also, clip the zAmp device to your shirt and take the device with the sensors to the mirror to add and remove the sensors. Just make sure to plug in the USB cord before starting a session otherwise the session won’t start!

  • Volume control can also be located in the lower right corner (see volume icon) rather than top left of the tablet

  • Cannot located your name after entering it? In the Vault’s lower left corner, click on “All” to pull up all names entered in the system.

  • All our system’s are professional-grade neurofeedback machines and have the newly updated software NeurOptimal 3.0. The user-interface may vary between a Personal Trainer and a Pro, but please know that it is the exact same training no matter what system you’ll rent and provides same training as in any in-office session that provide NeurOptimal.

3. How to add the EEG Sensors

NeurOptimal 3.0 targets 20 different sets of frequencies across the right and left brain, each target naturally balancing off the effects of others. There are a total of five EEG sensors to set up before starting a session.

Make sure to clean the sensors gently after each use! See also below for a Q&A about sensor placements


View Sensor Placement (PDF)


A step-by-step instruction manual on how to add the sensors will also be included with your rental package.

Join the Neurofeedback Professional Forum!

With the monthly rental you can join the online community of NeurOptimal renters, moderated by professional trainers. It’s free with your rental and a great way get quick answers to questions, to share experiences and to understand better the NeurOptimal experience! Check your manual for the login information

Read also our blog to learn other useful brain training tips!


VIDEO: Learn how to connect to NeurOptimal’s own tech support “ZENCONNECT”

Neuroptimal Zenconnect

Watch this video on how to allow tech support experts to troubleshoot your home system (see login info in your packet!). Once logged in, tap on the ZenConnect button and follow the instructions from the video.

When logging in to tech support please add your name + Neurofeedback Training Renter. Working with...(Alison, Kate or Sara).

Are you a current renter and need more help? View our Technical Support page

Technical Support


Click on thumbnails to view videos

WATCH: HOW TO DO AN EXTENDED SESSION (44 minutes instead of 33 minutes)

When you rent, you have the option to do an extended session. Please note: There is no data that proves this extended session provides better results than the regular session, but if you fall asleep during a session, and want a longer nap, go ahead and do an extended version! The regular session is 33 minutes long and what is normally used in-office sessions.



Check how many remaining sessions are available on system.


What if I apply the sensors to the wrong place?

NeurOptimal uses C3 and C4 - ie: the midpoints on each side of the head between the top of the ear and the top of the head. If you get them close to those points, then there is no “wrong place”.

What's the purpose of the music?

How neurofeedback works is actually not about the particular sound or sight but rather how the orienting or “pay attention to yourself” response of the brain gets triggered by stopping the music or visual display.  We are “bio-hacking” by interrupting the habitual patterns through the use of the brain’s natural information gathering process, the orienting response. It’s triggered by interrupting the music which triggers the awareness response of the automatic functioning CNS to come into the present moment . This serves as an opportunity for the mal-adaptive habits, such as constantly being in a state of stress, to be revealed.

So while there is the necessity for sound it’s not the particulars of it, that make the neurofeedback work. It the interruption process at the exact millisecond the brain is about to change states (read by the electrical patterning) and perform an action that is key for the ‘feedback.’

Is it OK if I do other things while training such as read, talk or play games on iPad, etc.?

Yes!  The NeurOptimal® Neurofeedback Trainer does not require you to place your attention on the training screen in order to run a successful session.  The feedback comes primarily through interruptions in the music/audio.  If you can hear the music, then the training session will be successful.  You can read, sleep, meditate, whatever you feel inclined to do.  Neurofeedback Renting FAQ >

Watch a video what happens in a session


What happens during a neurOptimal session?

Before your first neurofeedback session begins, fill in the Checklist Form!

Download PDF:

Add the sensors the tiny sensors near your scalp and three clips on your ears to pick up delicate electrical activity of your brain. Much like an EKG or ECG, the NeurOptimal® neurofeedback device is simply reading this signal. Nothing invasive is involved with the training process.

NeurOptimal® neurofeedback is naturopathic and does not “push” the brain in any particular direction. The system merely cues your central nervous system to do what is naturally best for YOUR brain.


Sit in a comfortable chair facing the computer screen. Put on the headphones (use your own if at home, headphones are not included in rental) and start the program and the brain training begins. You will listen to music and you may notice very brief pauses in the sound or image.  The very precise timing of these interruptions gives the brain vital information it needs to reorganize itself to operate more optimally. You don’t have to do anything while all this is happening. It’s all right to close your eyes and "zone out" and just let your brain do its job. Length of the brain training can vary, but a session usually runs around 33 minutes (If you rent, you can do an extended version which is 44 minutes).


How will you feel afterwards? Because NeurOptimal system is non-invasive and does not push the brain in any “direction” during training, it is highly unlikely you will feel any side effects following a session. Any noticeable shifts in your mood, awareness or energy level after brain training really depends on the individual and can vary from session to session. 

The main point is that transformation with neurofeedback happens according to the brain’s own intrinsic wisdom, with no conscious effort from the user. 

When it's over, the music will stop – you are done with the session! 

Close the program then gently clean the sensors after each use with wet wipes or in running warm water (make sure to dry them afterwards)!

Shut down the tablet when not in use afterwards and store it safely away.

Checklist Form