SHIPPING POLICY

 

your-neuroptimal-rental-unit-packageWe ship the neurofeedback home unit rental everywhere in the continental U.S.. As of March 30th, 2019 we offer a $75 flat-rate Ground Shipping (3-5 business days) on all orders via FedEx, which includes a return label.

Signature is required to receive the package. Option available to ship it to your near-by FedEx location.

We also offer shipping to Canada at a flat-rate of $100 one-way (ground shipment 5-7 business days). Return shipment is the Renter's responsibility as we are not able to include return label for international orders.

If you’d like to ship to any other country, please reach out to us at info@neurofeedbacktraining.com for more information.

Please re-use the packaging material or buy your own if you no longer have the box.

Pick up or drop off for free at any of our locations in NYC, Los Angeles, Denver or Boulder, Colorado. If after business hours, choose the local delivery option of $35 one-way (NYC & LA).

To proceed with a rental, fill out the form here and proceed with the next steps. If adding your reservation on a weekend or holiday, we'll get back to you the following business day.

For more Q&A on the renting process, see this guide