SHIPPING POLICY

 

your-neuroptimal-rental-unit-packageWe ship the neurofeedback home unit rental everywhere in the continental U.S.. As of March 30th, 2019 we offer a $75 flat-rate Ground Shipping (2 business days) on all orders via FedEx, which includes a return label.

Signature is required to receive the package. Option available to ship it to your near-by FedEx location.

Shipment to Canada

We also offer shipping to Canada at a flat-rate of $100 one-way (ground shipment 5-6 business days). Please note that the return shipment is the Renter's responsibility as we are not able to include return label for international orders.

Shipment to Europe or any other countries

If you’d like to ship to any other country, please reach out to us at info@neurofeedbacktraining.com for more information.

Good to know

Please re-use the packaging material or buy your own if you no longer have the box.

Pick up or drop off for free at any of our locations in NYC, Los Angeles, Denver or Boulder, Colorado. If after business hours, choose the local delivery option of $35 one-way (NYC & LA).

Request a Rental

To proceed with a rental, fill out the form here and proceed with the next steps. If reaching out on a weekend or holiday, we'll get back to you the following business day.

For more Q&A on the renting process, see this guide